If you don't know which return management platform can better fit your brand, you're in the right place. San Francisco based, Narvar is one of the biggest players in the post-purchase world and a true pioneer. yayloh, is a Stockholm based startup that focuses on return management and delivering an excellent customer experience in the post-purchase journey. Let's see which solution is better for your business.
Let's find outNarvar was founded in 2012 by Amit Sharma, a retail veteran with deep expertise in omnichannel experiences and supply chain management at Apple, Walmart, and Williams-Sonoma. Narvar's mission is to simplify the everyday lives of consumers. The solution helps brands with shipment tracking tools to offer their customers a smooth delivery and return experience.
yayloh has developed a return management software in collaboration with the eCommerce and operations teams of strong DTC brands like Eytys and Understatement, which allows us to be on top of the market's demands and be a return management expert. With an agile attitude and a customer-centric approach, we constantly perfect our solution to guarantee an optimal return management platform for brands and their customers.
Ten years in their journey, Narvar has a global presence across the four continents with North America as their biggest market.
yayloh started in Sweden and quickly expanded in Europe. With customers in France, Germany and Scandinavia we have a broad knowledge of the European market and its regulations. Aside from being integrated with national carriers, yayloh also has integrations with international shipping carriers.
We do share yayloh pricing on our website to make it easier for you to understand if you can afford the solution as well as how the pricing will evolve as you grow. As their pricing is not available on Narvar website you would need to book a demo call and get a tailored proposal.
If you're a fast-growing DTC brand looking for a plug&play return solution to deliver a top-class digital return experience while streamlining your operations, yayloh return management is certainly the solution you're looking for.
A smarter return process saves time, money, and is better for the planet.
Get in touchyayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.
Wendy Alexandre
Head of CX, Ysé
saved on return handling a month
yayloh has helped decrease incoming return status calls as customers can track the status in real-time."
Fredrika Häyry
CX Manager, Understatement
less customer calls
yayloh enables us to deliver a best-in-class post-purchase experience with a beautifully-branded digital return.
Louise Reznik
eCommerce Manager, Eytys
Customer satistaction
With the customer feedback collected by yayloh, we can change product descriptions to decrease returns.
John Wennerberg
Chief Digital Officer, Grandpa
Return rate reduction