yayloh or Returnado (Nshift), which is the best return management platform for your brand?

If you’re at a crossroad and you don’t know which would be the best return management solution for your company, seek no more. You’re in the right place. Evaluating yayloh vs Returnado (now, nshift) is the right thing to do to shine with the smoothest return process. So, what are the differences between yayloh and Returnado and which return management solution is better for your business?

Let's find out

yayloh is plug & play

Returnado has quite different types of customers, from a large interior and furniture store like Royal Design to marketplaces like Campadre or an outdoor brand like Helly Hansen. Returnado custom develops the solution to fit the clients’ complex set-up, which might sometimes translate to a long integration process that requires all sections of the business to be part of.

Instead, at yayloh, we built our product for fast-growing DTC brands, with a need for a simple and straightforward solution to easily plug and play with their existing technology. User-friendly, with no complex set-up rules nor hours of training needed, yayloh can be implemented in a matter of days or even hours.


Being new and agile has its perks

Returnado was founded 5 years ago, focusing initially on turning returns in exchanges. The solution has evolved to meet the market’s needs, but its main area of expertise continues to be providing a software solution to help large companies with complex logistic setup their return handling.

yayloh has built and launched a return management software listening really closely to new market trends, far from the enterprise world. We collaborate with eCommerce and operation teams at strong DTC brands like Eytys, Understatement and Ysé to develop our solution. As we are young and agile, our development speed has allowed us to compete with existing solutions in less than a year. We let you guess how much more we will deliver in the coming years!


yayloh is already growing internationally

With 7 different nationalities and multiple mother tongues, yayloh strives to be as international as its team. We currently work with Sweden-based brands that sell internationally, like Eytys and Grandpa, and French brands growing fast outside their home country, Ysé and Caval. We recently partnered with Norwegian brands like Holzweiler, entered the German market, and we aim to expand to other European countries this year.

When developing our product, we make sure we will never be a break in your business to expand to other markets. This will allow us to be best equipped to support your international growth. When looking at different solutions, our best advice is to look closely at which of the features offered would be available once you open new warehouses, such as in the USA. If the solution offers exchanges, would it be supported by all your warehouses WMS?


Regardless of your size,
yayloh will help you

Our experience in retail made us realise how painful returns and the whole post-purchase experience can be for a brand, regardless of its size. We build yayloh to help brands manage returns more efficiently, reduce returns and deliver an outstanding post-purchase experience to boost customer loyalty. Solopreneur, small brand or international DTC brand; there’s room for everyone at yayloh. Our onboarding is 100% free and tailored to your needs.  


yayloh pricing is transparent and fair

Following our hassle-free motto, yayloh aims to have a transparent and fair price. We don't penalise you for growing; in fact, we’re here to help you do so. We have built three different pricing plans, plus a customisable one, to meet and help stores of all sizes. We set the best plan together from the beginning, and we make sure you can grow with it for a good while so we don’t backlash if you succeed. Sky’s the limit.  ​

We don’t charge for onboarding nor integration — unless there is some customisation, which we usually manage to avoid to make the process smoother. Customer experience is a big deal to us; we will always do what’s in our power to make your partnership with us a great one.

Check Pricing >

So, which is the best return management software for your business?

If you’re running an enterprise company with quite complex rules or logistic set-up and you would need some custom development due to your tech-stack, Returnado will certainly better answer your needs.

On the other hand, if you’re a fast-growing DTC brand looking to improve team productivity and efficiently deliver a top-class digital return experience to boost profitability and customer loyalty with a plug and play solution, yayloh is the return management solution you’re looking for.

These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

Get in touch

yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.

Wendy Alexandre

Head of CX, Ysé                       


saved on return handling a month

With yayloh, customer support has halved the time spent on returns. The integration with Gorgias is also a big time-saver for the team

Nesrine Dridi

CS Manager, Balibaris


less time spent on returns

Partnering with yayloh allowed us to have a more direct and controlled channel of communication with our customers.

Joerg Koch

Founder, 032c


Less complain messages on IG

With the customer feedback collected by yayloh, we can change product descriptions to decrease returns.

John Wennerberg

Chief Digital Officer, Grandpa


Return rate reduction