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Which is the best return management platform for your business, yayloh or ShippyPro?

If you want to discover the best return management platform for your business, you're in the right place. We’re going to guide you through the main differences between yayloh and ShippyPro and, hopefully, help you pick the best solution for you, even if it’s not ours! ShippyPro helps online businesses ship, track and return their online orders with ease. yayloh, on the other hand, focus on return management and delivering an excellent customer experience in the post-purchase journey.

Let's find out
01

yayloh is the return expert

ShippyPro is, first and foremost, a shipping management software; thus, their focus is on building a great delivery experience for retailers and their customers. ShippyPro's return management solution, called “Easy Return”, is only a part of ShippyPro's ecosystem and is quite limited if used alone.

In contrast, yayloh puts return management at the centre with a software that allows retailers to have full control of all returns and deliver their customers a fully-branded, digital and self-service return solution. We care about brand identity a great deal which is why our platform has been built according to new market trends and through collaboration with strong DTC brands like Eytys or Ysé.

With an agile attitude and a customer-centric approach, we constantly improve our solution to ensure the optimal return management platform for brands and their customers.

02

yayloh helps improve the customer experience

ShippyPro allows you to create a tailored return portal and put your returns on autopilot. However, what they are really concerned about is the shipping experience.

yayloh, as a very customer-centric company, aims to improve customer experience through every touch-point of the post-purchase journey. We ensure that customers' comments are visible at a glance during the refund/exchange process so that it catches the customer support personnel attention. With this information at hand, they can proactively take the necessary steps to reconvert this customer. This way, we help you own your brand after purchase, develop a direct relationship with your customers, and make their experience memorable and distinctive.

03

Regardless of your size, yayloh will help you

Our retail knowledge taught us how difficult the return experience could be for a brand, not only for big retailers managing millions of orders but also for small and medium-sized brands. We founded yayloh to assist fast-growing brands in automating return handling and providing an exceptional post-purchase experience to reduce returns while increasing consumer loyalty.

At yayloh, there is room for everyone, whether you are a solopreneur, a small company, or a multinational DTC brand. Our onboarding is 100% free and tailored to your needs.

04

yayloh pricing is transparent and fair

Following our hassle-free motto, yayloh aims to have a transparent and fair price. We don't penalise you for growing; in fact, we’re here to help you do so.

Together we set a pricing plan that gives you the space and features needed to expand. We do not base our price on complicated formulas such as the number of shipping labels created or users.

We don't charge for onboarding or integration unless there is any customisation, which we usually avoid to keep the process as smooth as possible. Customer experience is crucial to us, and we will always do all in our ability to make your collaboration with us a positive one.

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05

So, which is the best return management software for your business?

ShippyPro will certainly better answer your needs if you are looking for a solution centred mostly on shipment and tracking.

On the other hand, if you’re a fast-growing DTC brand searching for a return expert, yayloh is the best choice. The return management software will help you deliver a top-class digital return experience, improve team productivity, boost profitability and customer loyalty.

These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

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“yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks."

Wendy Alexandre

Head of CX, Ysé                       

60h

saved on return handling a month

"yayloh has helped decrease incoming return status calls as customers can track the status in real-time."

Fredrika Häyry

CX Manager, Understatement

80%

less customer calls

"yayloh enables us to deliver a best-in-class post-purchase experience with a beautifully-branded digital return."

Louise Reznik

eCommerce Manager, Eytys

4.8/5

Customer satistaction

"With the customer feedback collected by yayloh, we can change product descriptions to decrease returns."

John Wennerberg

Chief Digital Officer, Grandpa

37%

Return rate reduction