Automate

Hello, extra super easy return process

Do you sometimes dream about automating your return process? Dream no more; you will finally be able to focus on what matters most.

yayloh unleash product mockup

Today's most customer-centric brands trust yayloh

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01

All at a click of a button

Boost customer support performance with a collaborative return ticketing system

Allow your team to proactively engage when needed, based on customers comments

Track return shipping status

Get access to customers' information and history

Receive real-time updates about warehouse inspection status, avoiding back and forth emails

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02

Put your returns on auto-pilot without losing control

Automate return confirmation emails and shipping label generation

Decide when to charge shipping for returns. You can increase retention by only charging for refunds, not for store credit

Enforce your return policy by setting up smart return windows

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03

The right hand for your
customer service team

Retrieve customer comments and information in a few clicks

Allow your team to proactively engage when needed, based on customers comments

Boost customer retention and loyalty by improving the brand experience

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04

Offer the same joyful return experience in your stores

Process online returns in-store with yayloh, offering your customers the flexibility of choosing their preferred return method

With yayloh, in-store returns are super easy so your staff can focus on offering a wow shopping experience

Cherry on the cake, you save on shipping costs and CO2 emissions

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“yayloh back office has been a game changer for my team.”

Wendy Alexandre

Head of Customer Experience, Ysé

Want to see it yourself?

Request a demo

Stay on top of all thing ecommerce

These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

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“yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks."

Wendy Alexandre

Head of CX, Ysé                       

60h

saved on return handling a month

"yayloh has helped decrease incoming return status calls as customers can track the status in real-time."

Fredrika Häyry

CX Manager, Understatement

80%

less customer calls

"yayloh enables us to deliver a best-in-class post-purchase experience with a beautifully-branded digital return."

Louise Reznik

eCommerce Manager, Eytys

4.8/5

Customer satistaction

"With the customer feedback collected by yayloh, we can change product descriptions to decrease returns."

John Wennerberg

Chief Digital Officer, Grandpa

37%

Return rate reduction