If you're looking for the best return management software for your business, you're in the right place. Before we dive in, let’s give Reclaimit credit for pioneering the return management software industry in Sweden 20 years ago. So, which return management is the right one for your business, yayloh or Reclaimit?
Let's find out
Reclaimit started its journey in electronics and built up a solution tailored for retailers selling products that suppliers manufactured. As the name suggests, the main focus was to manage claims, not only between customers and retailers but also so that retailers could easily claim money back from their suppliers in case of malfunction.
At yayloh instead, we built our product for international Direct-To-Consumer brands. We help you own your brand after purchase and develop a direct relationship with your customers by making their experience memorable and distinctive.
yayloh also enables you to gather the necessary feedback to reduce your returns, process refunds faster, increase customers satisfaction and, as a consequence, drive long-term loyalty and profitability.
Reclaimit started 20 years ago as software that helped retailers claim money back from their suppliers in the event of a product failure or malfunction. Even though it has evolved to meet the market's needs, its primary area of expertise continues to be electronics and white-goods stores like Power and NetonNet and marketplaces like Fyndiq and Cool Stuff.
yayloh has built and launched a return management software listening really closely to new market trends by collaborating with strong DTC brands like Eytys or Understatement. Our development speed has allowed us to compete with existing solutions in less than a year. We'll let you guess how much more we will deliver in the coming years!
While choosing a solution, you should also consider how you will grow with it in the next 3-5 years.
With seven different nationalities and multiple mother tongues, yayloh strives to be as international as its team.
We currently work with Sweden-based brands that sell internationally, like Eytys and Grandpa, and French brands growing fast outside their home country, like Ysé and Caval. We also recently partnered with Norwegian brands like Holzweiler, opened the German market, and we aim to expand to other European countries this year.
When developing our product, we will never be an obstacle in your business to expand to other markets. This allows us to be best equipped to support our customer’s growth internationally.
Our experience in retail made us realise how painful returns and the whole post-purchase experience can be for a brand, regardless of its size. We build yayloh to help brands manage returns more efficiently, reduce returns and deliver an outstanding post-purchase experience to boost customer loyalty.
Solopreneur, small brand or international DTC brand; there’s room for everyone at yayloh. Our onboarding is 100% free and tailored to your needs.
Following our hassle-free motto, yayloh aims to have a transparent and fair price. We don't penalise you for growing; in fact, we’re here to help you do so.
We have built three different pricing plans, plus a customisable one, to meet and help stores of all sizes. We set the best plan together from the beginning, and we make sure you can grow with it for a good while so we don’t backlash if you succeed. Sky’s the limit!
We don’t charge for onboarding nor integration — unless there is some customisation, which we usually manage to avoid to make the process smoother. Customer experience is a big deal to us; we will always do what’s in our power to make your partnership with us a great one.
If your Swedish-based business is related to electronics, white goods or a marketplace and you need to have good supplier claims management in place, Reclaimit will certainly better answer your needs.
On the other hand, if you’re a fast-growing DTC brand looking to improve team productivity and efficiently deliver a top-class digital return experience to boost profitability and customer loyalty, yayloh is the return management platform you’re looking for.
A smarter return process saves time, money, and is better for the planet.
Request a demo“yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks."
Wendy Alexandre
Head of CX, Ysé
saved on return handling a month
"yayloh has helped decrease incoming return status calls as customers can track the status in real-time."
Fredrika Häyry
CX Manager, Understatement
less customer calls
"yayloh enables us to deliver a best-in-class post-purchase experience with a beautifully-branded digital return."
Louise Reznik
eCommerce Manager, Eytys
Customer satistaction
"With the customer feedback collected by yayloh, we can change product descriptions to decrease returns."
John Wennerberg
Chief Digital Officer, Grandpa
Return rate reduction