Delight

Bye bye return paper forms

A joyful digital return experience. No more paper, no frantic emails, no stress.

yayloh delight product mockup

Join trailblazing global DTC brands using yayloh daily:

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01

Let’s keep it easy

Allow your customer to start their return anytime, anywhere

Offer them more flexibility with options like refund or store credit

Give them the chance to engage and share feedback; they will love it!

Strengthen your brand experience with a fully customizable design

Keep things simple with a top-notch UX/UI

Get started
02

Let’s make them feel
safe and special

Send automatically fully branded return request confirmation emails

Generate and send return shipping labels automatically to your customers, or even QR codes so they don't have to print

Win your customers trust with a link to a branded return tracking page

Get started

After just a few weeks of sales, and based on feedback collected on yayloh, we changed a product description, resulting in a return rate reduction from 58% to 21% — a decrease of 37%.

John Palm Wennerberg
E-commerce Manager at Grandpa

M.Moustache levels up its tech stack with a winning trio: Shopify Plus, Gorgias and yayloh.

M.Moustache chooses yayloh to have a more efficient warehouse process and fix customer service pain points. On top of that, the platform integrates Gorgias to boost CS team productivity.

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"yayloh ensures our brand is present in the return process, which is key for retention and growth."

Marius Valaker

Head of Digital, Holzweiler

Want to boost customer loyalty?

Get yayloh
03

Let’s close the loop

Extend your brand experience with a fully branded return tracking page

Allow your customers to sit back and relax by subscribing to SMS notifications

Nurture your relationship by providing them with relevant content to stay engaged with your brand

Get started

Discover  yayloh’s product suite

For your CS team

Automate all manual tasks like generating return labels, processing refunds or answering “where is my return call” so that your team can really focus on improving your customers’ experience.

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For your Business

Unleash a world of opportunity with return data: reduce returns, re-convert first time buyers and returners, and adapt your return policy based on market behaviour, etc.

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These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

Get in touch

yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.

Wendy Alexandre

Head of CX, Ysé                       

60h

saved on return handling a month

With yayloh, customer support has halved the time spent on returns. The integration with Gorgias is also a big time-saver for the team

Nesrine Dridi

CS Manager, Balibaris

50%

less time spent on returns

Partnering with yayloh allowed us to have a more direct and controlled channel of communication with our customers.

Joerg Koch

Founder, 032c

80%

Less complain messages on IG

With the customer feedback collected by yayloh, we can change product descriptions to decrease returns.

John Wennerberg

Chief Digital Officer, Grandpa

37%

Return rate reduction

Book a FREE 30 minute strategy call today!

What will we cover in this FREE call?
Audit of your current return process
Identify bottlenecks & automation potential
Explore areas for CX improvement
Return policy and return rate analysis
Discover yayloh and see if it could help you

With automation, our team saves countless hours, and our customers have a much more enjoyable experience.

Peder Gulliksson

eCom Manager, Macade Golf

3x

times faster processing returns

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