Bye bye return paper forms
A joyful digital return experience. No more paper, no frantic emails, no stress.
Join trailblazing global DTC brands using yayloh daily:
Let’s keep it easy
Allow your customer to start their return anytime, anywhere
Offer them more flexibility with options like refund or store credit
Give them the chance to engage and share feedback; they will love it!
Strengthen your brand experience with a fully customizable design
Keep things simple with a top-notch UX/UI
Let’s make them feel
safe and special
Send automatically fully branded return request confirmation emails
Generate and send return shipping labels automatically to your customers, or even QR codes so they don't have to print
Win your customers trust with a link to a branded return tracking page
After just a few weeks of sales, and based on feedback collected on yayloh, we changed a product description, resulting in a return rate reduction from 58% to 21% — a decrease of 37%.
Let’s close the loop
Extend your brand experience with a fully branded return tracking page
Allow your customers to sit back and relax by subscribing to SMS notifications
Nurture your relationship by providing them with relevant content to stay engaged with your brand
Discover yayloh’s product suite
For your CS team
Automate all manual tasks like generating return labels, processing refunds or answering “where is my return call” so that your team can really focus on improving your customers’ experience.
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For your Business
Unleash a world of opportunity with return data: reduce returns, re-convert first time buyers and returners, and adapt your return policy based on market behaviour, etc.
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These brands are already getting results, when will you?
A smarter return process saves time, money, and is better for the planet.
Get in touch
yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.
Wendy Alexandre
Head of CX, Ysé
60h
saved on return handling a month
With yayloh, customer support has halved the time spent on returns. The integration with Gorgias is also a big time-saver for the team
Nesrine Dridi
CS Manager, Balibaris
50%
less time spent on returns
Partnering with yayloh allowed us to have a more direct and controlled channel of communication with our customers.
Joerg Koch
Founder, 032c
80%
Less complain messages on IG
With the customer feedback collected by yayloh, we can change product descriptions to decrease returns.
John Wennerberg
Chief Digital Officer, Grandpa
37%
Return rate reduction
