Stay On Top of All Things eCommerce

Delivering a great ecommerce returns experience is crucial for DNVB

As eCommerce deprioritises customer acquisition to focus on growing by betting on customer loyalty and retention, brands have to pay special attention to turning one-time buyers into recurrent customers.

yaylive Ep. 2 - Why & how the right payment solution is a backbone for growth with Benjamin Lang from Mollie

The second episode welcomes Benjamin, Country Manager France at Mollie, a checkout solution that helps companies scale through effortless payment methods.

yaylive Ep. 1 - How to Build a Successful Brand with Sebastian Öhrn

The first episode welcomes Sebastian Öhrn, founder of Myrqvist, a handcrafted shoe brand ready to disrupt the traditional business model by selling direct to consumer.

2021 yayloh Recap. The year of big things.

As the year comes to an end and we look back to everything we have achieved at yayloh, there are many reasons to be proud, even though we always want to achieve more.

ANJA automates the return process to boost team performance with yayloh

yayloh return management platform allows ANJA Paris to automate the return process and grant its customers a fully digital and branded post-purchase experience.

032c bets on brand experience to boost customer loyalty

The German magazine and apparel brand, 032c, offers a joyful and fully-branded return process that boosts customer loyalty and retention.

Flair delivers a top-notch check-out and return experience

Interview with Clémence Wurtz, founder of Flair Bodysuits, about the journey of a Digital Native Vertical Brand (DNVB) like Flair, and the tools she would recommend to offer a memorable customer experience.

4 reasons why you should digitalise your return process

More often than not, what distinguishes ordinary and successful brands is the type of return process that the eCommerce brand has in place. If you're thinking to digitalise your brand's return process here ar 4 reasons why to help take that step.

Holzweiler reinforces brand experience post-purchase

Holzweiler's store integrates with yayloh to reinforce the brand experience post-purchase.

Checklist for a high performing online store

For a high performing e-commerce store, retailers have to go further from their product to ensure their brand meets the high expectations of today's savvy customers.

Understament reduces customer calls by 80% with yayloh

Understatement's Shopify store integrates with yayloh to deliver an effective paper-less post-purchase experience with QR codes.

Ysé saves 60h/month managing returns with yayloh

Ysé partners with yayloh to deliver a top-notch return experience to its customers while putting returns on auto-pilot.

Barkalot excels at post-purchase with yayloh

yayloh helps Barkalot build a joyful brand experience through the post-purchase journey with a digital return process.

Eytys boosts team performance and customer loyalty with yayloh

yayloh helps Eytys create a fuss-free, beautiful and joyful post-purchase journey for customers and employees.

GRANDPA reduces customer return rate by 63% with yayloh

yayloh return management software helps Grandpa streamline customer service processes and reduce returns.

How to write a good return policy

A good return policy page is an great business tool that builds loyalty and trust, and boosts team efficiency.

5 New Year’s Resolutions For Retailers

This is a New year, new me kind of thing. To help retailers tackle the new year we have crafted a list of 5 New Years’ Resolutions (retail edition).

Prepare your eCom store for Christmas returns

Worried about yout eCom store for Christmas returns? In this article we share four tips are easy and fast to implement to help you prepare for Christmas returns

How have customer habits changed during Covid-19

With the Covid-19 scaring away all possible human interaction opportunities, customers' habits have changed.

Shipping towards a Sustainable Future

e-Commerce is soon becoming the first sales channel for more and more retailers globally. The omnichannel ecosystem is soon becoming a new normal amongst the retail community.

Monetizing e-commerce returns

In the face of saving dollars, people often forget that there is a currency that can create much more value for them: data

A Bird in the Hand is worth 5 in the bush - An E-Commerce Narrative

Returns are arguably one of the most crucial aspects to retain a disappointed customer and are the most important ingredient for nurturing long-term customer loyalty.