See what yayloh can do for you

Tell us a little bit more about yourself and we will show you how yayloh can help you spend less time managing returns and generate more revenue with a customer centric return process.
Audit of your current return process
Identify bottlenecks & automation potential
Explore areas for CX improvement
Return policy and return rate analysis
Discover yayloh and see if it could help you

With automation, our team saves countless hours, and our customers have a much more enjoyable experience.

Peder Gulliksson

eCom Manager, Macade Golf

3x

times faster processing returns

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Resources

Stay on top of all things eCommerce

yaylive Ep.17: Creating a winning content strategy for your DTC brand with Antoine Goret, CMO at Crisp Chat

Episode 17 of yaylive welcomes Antoine Goret, CMO at Crisp Chat to learn how to craft a winning content strategy for your brand that builds brand trust and drives sales.

yaylive Ep.16: Cracking the sustainability paradox: when producing less means growing more with Johan Munck, CEO of Polarn O. Pyret

Episode 15 of yaylive welcomes Johan Munk, CEO of Polarn O. Pyret, to talk about sustainability and everything it entails, from product production, communication, customer experience and brand growth.

yaylive Ep.15: Human touch or chatbot automation, an e-commerce dilemma, with Henrik Fabrin, CEO of Certainly

Episode 15 of yaylive welcomes Henrik Fabrin, CEO of Certainly, a conversational AI for e-commerce. Given his expertise on the topic, we will discuss the impact of conversational AI on brand experience and customer loyalty.

yaylive Ep.14: How to champion commerce everywhere, with Susanne Holmsäter, Nordics Country Lead at Shopify

Episode 14 of yaylive welcomes Susanne Holmsäter, Nordics Country Lead at Shopify. We explore the e-commerce space in the Nordics and discuss the importance of merging physical and online retail to scale a brand.‍

yaylive Ep.13: How to leverage UGC to build a community and drive sales, with Victor Emilson, CEO of ROIROI

Episode 13 of yaylive welcomes Victor Emilson, CEO of ROIROI, an e-commerce agency. We will get to know the interesting world of e-commerce agencies and deep dive into a growing initiative in e-commerce, user-generated content.

yaylive Ep.12: All you need to know to nail your global expansion, with Martin Jensen, CEO of Centra

Episode 12 of yaylive welcomes Martin Jensen, CEO of e-commerce headless platform, Centra, who shares a step-by-step guide to launching a DTC brand and shares insights on how B2B e-commerce can be leveraged to expand globally.

yaylive Ep.11: How to Harness the Superpower of a Strong Brand, with Jonas Skommevik CEO of Grandpa

Episode 11 of yaylive welcomes Jonas Skommevik, CEO of Grandpa, a Swedish brand that goes beyond the concept of a store. The episode explores sustainability, global brand scaling, and building loyal customers for long-term success.

yaylive Ep.10: How to win the race in ecommerce: profitability vs. exponential growth, with Cian Wright from Juni

The tenth episode of yaylive welcomes Cian Wright, Head of Partnerships at Juni, to talk about how to stay on top of your ecommerce store finances and maximising cash flow management

yaylive Ep.9: It’s all about delivering a WOW customer service, with Emilie and Joakim from wowservice

The ninth episode of yaylive welcomes Emilie and Joakim, founders of Wowservice, a consulting firm centred on the service professions, to discuss the importance of customer service.

yaylive Ep.8: A discussion about caps, inclusivity and brand responsibility, with Asim Khandker, co-founder at Stiksen

The eighth episode of yaylive welcomes Asim Khandker, co-founder of Swedish caps brand, Stiksen, to talk about the environmental and social responsibility duties of brands.

yaylive Ep.7: Drive loyalty by investing in post-purchase experience, with Paloma Truong Head of CX and Intelligence at Miinto

The seventh episode of yaylive welcomes Paloma Truong, Head of Customer Experience and Intelligence at Miinto. With her, we will highlight the importance of customer experience, especially during the post-purchase journey.

yaylive Ep.6: How to foster customer loyalty with email marketing, with Céline Dibert Partnerships Manager at Klaviyo

The sixth episode of yaylive welcomes Céline Dibert, Partnerships Manager at Klaviyo. With Céline, we will deep dive into the power for email marketing and how important segmentation and personalisation are for e-commerce brands.

yaylive Ep.5: The power of co-creation to launch and grow a brand, with John-Ruben Holtback founder of UNNA

The fifth episode of yaylive welcomes John-Ruben, founder of UNNA, a Swedish sportswear. This episode dives deep into the journey before pre-launch and the must-have tools to grow an online store.

yaylive Ep.4: How to increase loyalty with great Customer Support, with Louis, Partnership Manager at Gorgias

The fourth episode of yaylive welcomes Louis, Senior Strategic Partner Manager at Gorgias, to help us navigate how a great customer service is so crucial to drive customer loyalty and give you some concrete tips to stand out from the crowd.

yaylive Ep.3: How to leverage social media to increase retention, with Jemina Pomoell CEO of Astrid Wild

The third episode of yaylive, the loyalty podcast for DTC brands welcomes Jemina Pomoell, CEO and co-founder of Astrid Wild, a Nordic outdoor wear brand designed for female shapes that uses social media to build a community around their brand.

yaylive Ep.2: Power growth with the right payment solution with Benjamin Lang from Mollie

The second episode welcomes Benjamin, Country Manager France at Mollie, a checkout solution that helps companies scale through effortless payment methods.

yaylive Ep.1: Build a successful DTC brand with Sebastian Öhrn from Myrqvist

The first episode of yaylive, the loyalty podcast for DTC brands welcomes Sebastian Öhrn, founder of Myrqvist, a handcrafted shoe brand ready to disrupt the traditional business model by selling direct-to-consumer.

Coming soon!

These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

Get in touch

yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.

Wendy Alexandre

Head of CX, Ysé                       

60h

saved on return handling a month

Through yayloh, custom invoices are automatically generated when customers register their returns, greatly enhancing the return process and overall customer experience

Nicky Dar,

E-commerce coordinator, Stand Studio

International returns handled

3x

faster

Partnering with yayloh allowed us to have a more direct and controlled channel of communication with our customers.

Joerg Koch

Founder, 032c

80%

Less complain messages on IG

With the customer feedback collected by yayloh, we can change product descriptions to decrease returns.

John Wennerberg

Chief Digital Officer, Grandpa

37%

Return rate reduction