Store Credits
Enhance your return process by retaining revenue and encouraging your customers to purchase again with you thanks to having store credits as an option to refunds.
Let yayloh help you
Reduce refunds by offering store credit option
It is likely that if customers ask for a refund, you’ll never hear back from them again. If they’re not in a mood for exchanging for a new item right away, with yayloh store credit feature they can always chose a store credit and come back to shop later.
Automated store credits
yayloh automatically creates the store credit in your OMS or ERP to reduce to zero manual work on your CS team.
Customers will receive their store credit in a breeze based on your preferred trigger, like return parcel is in transit or received.
Encourage customers to choose a store credit
Incentivise customers who want to return a product to select a store credit instead. With yayloh, you can set up customised rules according to your return and exchange policy and offer them a bonus credit when they select a store credit.
By doing this, you can boost customer loyalty, satisfaction and retain more revenue.
Explore yayloh’s
other capabilities
Increase customer satisfaction and convert 30% refunds into revenue with yayloh’s advanced exchange feature.
Gaining new customers is important, but retaining existing customers is fundamental. And at yayloh, we follow this philosophy 110% with yayloh VIP Segments feature.
With yayloh you can customize your workflows according to your return policy (return window, refund fees), the level of automation you want to implement and your logistics set-up (shipping carriers, warehouses)
Return shipping and logistics are a pain point for most e-retailers. It blocks you from optimizing and streamlining operations. At yayloh, we have mastered the art of reverse logistics.
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Throughout the years, we've observed the challenges many fashion brands face when scaling globally, particularly when it comes to reverse logistics...
As a return management solution exclusively dedicated to fashion, our mission is to significantly reduce the carbon footprint emissions of direct-to-consumer fashion brands. ..
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In case you have physical stores as well as your online store, yayloh provides you with a in-store returns solution.
