yayloh - The Returns Management Platform for Fashion Brands

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Trusted by hundreds of brands globally

Save time. Reduce costs.
Retain customers.

50% less

return-related messages

37%

return rate reduction

10 times

faster at processing returns

30%

of return value retained

Let yayloh help you

Delight

Automate

Unleash

Win customer loyalty

With yayloh, the return experience has never been that easy. With your customers' needs and your brand at the centre, we keep them informed and engaged throughout the whole process. They can relax and shop again, as they feel properly taken care of.

Learn more

Delight

Automate

Unleash

Get more time for brilliant customer service

With automation, we make return management easy and efficient. This way, your customer service team can focus on what they do best to add real value to your customers.

Learn more

Delight

Automate

Unleash

Grow with first-hand return data

How to improve customer satisfaction and operations if you don't know why they are returning your products? By collecting and structuring customer feedback, yayloh helps you deliver better customer service while reducing returns, to ultimately boost profitability and sustainability.

Win customer loyalty

With yayloh, the returns experience has never been that easy. With your customers' needs and your brand in the centre, we keep them informed and engaged throughout the whole process. They can relax and shop again, as they feel properly taken care of.

Get more time for brilliant customer service

With automation, we make returns management easy and efficient. This way, your customer service team can focus on what they do best to add real value to your customers.

Grow with first-hand return data

By collecting and structuring customer feedback, yayloh helps you deliver better customer service while reducing returns, to ultimately boost profitability and sustainability.

Show me how

Let yayloh help you

How yayloh return management platform helps improve CX & reduce return rate

Check case study

Here’s why our
‍customers love
yayloh

User Friendly

Onboard new users easily.

Best-in-class Support

Email, chat, phone, we're here for you.

Easy Integration

No code required, easy-peasy.

Transparent Pricing

No surprises; you can safely grow with us.

Integrates with the tools you use

yayloh integrates with the leading ecommerce solutions; it's built for your entire stack

See all integrations yayloh integrates with your tech stack

Not convinced? Here’s what
customers say after returning with yayloh

Not convinced? Here’s what customers say after returning with yayloh

It was simply such a hassle free process to exchange the good. Excellent service and great product... highly recommended!

Lee,

customer of

It was very easy, and I liked the designated areas for feedback on each product.

Alyssa,

customer of

It’s great way and I like the feedback part!

Ranâ,

customer of

It is quick, easy to use and very simple: I like the efficiency of it!

Mario,

customer of

Easy to return with you. Thanks.

Christina,

customer of

Easy method of return, thanks! :) I will order more from you in the future!

Håvard,

customer of

Easy, simple and fast interface.

Alexis,

customer of

Everything is clear, well explained and fast. When I asked my question about my double order, Sophie was very responsive and explained the return procedure to me. THANKS!

Elise,

customer of

Thanks for the easy return! :)

Audrey,

customer of

Very fluid to have the return procedure link when you send an email on the subject! Good idea, well done! And very simple application procedure. THANKS !

Luce,

customer of

Easy and neat return platform :) Loved all the other clothes and can't wait to wear them!

Elise,

customer of

These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

Get in touch

Find us on Shopify App store

Schedule a demo

yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.

Wendy Alexandre

Head of CX, Ysé

60h

saved on return handling a month

Through yayloh, custom invoices are automatically generated when customers register their returns, greatly enhancing the return process and overall customer experience

Nicky Dar,

E-commerce coordinator, Stand Studio

International returns handled

3x

faster

Partnering with yayloh allowed us to have a more direct and controlled channel of communication with our customers.

Joerg Koch

Founder, 032c

80%

Less complain messages on IG

With the customer feedback collected by yayloh, we can change product descriptions to decrease returns.

John Wennerberg

Chief Digital Officer, Grandpa

37%

Return rate reduction

Your online returns on autopilot

Free in 2023
6 month money-back-guarantee
No set-up fee
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Winning with Loyalty

A Playbook for FASHION BRANDS

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With guest contributors from

3x

The ultimate
returns management
platform for fashion brands

Win customer loyalty, one return at a time

yayloh return management platform automates your return flow and ensures your customers keep coming back

Save time. Reduce costs.
Retain customers.

Let yayloh help you

Win customer loyalty

Get more time for brilliant customer service

Grow with first-hand return data

Win customer loyalty

Get more time for brilliant customer service

Grow with first-hand return data

Let yayloh help you

After just a few weeks of sales, and based on feedback collected on yayloh, we changed a product description, resulting in a return rate reduction from 58% to 21% — a decrease of 37%.