yayloh will be your best partner to increase loyalty and conversion, boost profitability and be more sustainable. Happier customers will buy more, and do it more often. A smarter return process will save time and money. It will be better for the planet. Believe us, it can be as simple as that.
Our services
01
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Smart return management platform to reduce costs
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Advanced data analytics to reduce
return rate
Outstanding post-purchase experience to increase NPS
Delight
Retain your customers with a best-in-class return experience
Offer your customers a beautifully branded self-service digital return solution.
Keep them informed and engaged during the return process, drive traffic to your webshop and your stores.
Increase NPS and loyalty
Drive traffic to the webshop
Capture return data
Want to learn how Grandpa delights its customers with yayloh?
Automate
Spend less time processing returns
Give access to all relevant information to your customer support team in the wink of an eye.
Smart suggestions features and automation help them answer customers queries and process refunds faster, increasing your customers satisfaction.
Reduce customer service costs
Faster refunds to increase NPS
Shorten returns cycle speed
Unleash
Stop guessing and reduce your returns
Improve mix merchandising, sizing, or product descriptions based on customer feedback.
Empowered with yayloh advanced analytics tool you will take the right actions to reduce returns.
Reduce returns
Optimize mix merchandising
Improve profitability
"After just a few weeks of sales and based on feedback collected on yayloh we change a product description, resulting in a return rate reduction from 58% to 21%."
John Palm Wennerberg
E-commerce Manager
Our values
Rationale
We are a data-driven company and base our decisions on analytics.
We support our customers to embrace the possibilities offered by data to solve problems.
Empathy
We understand our customers' needs to deliver the best possible product.
We never blame and always aim to understand what is at stake.
Free thinking
Innovation is at the heart of everything we do.
We believe anything is possible when you can think freely, without boundaries nor pre-set frameworks.
Want to know more?
Schedule a meeting with one of our eCommerce specialists.