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With automation, our team saves countless hours, and our customers have a much more enjoyable experience.
Peder Gulliksson
eCom Manager, Macade Golf
3x
times faster processing returns
The ultimate
return management
platform for fashion brands
Designed to improve your customer experience, save hours of manual work and reduce returns.
Trusted by hundreds of brands globally
your online store's success is all about retention
75% of your customers would never buy again after a poor return experience. You can either spend 7x to get new customers or take the opportunity to nurture your existing ones.
That's why we're here for you. yayloh offers an easy, smooth and joyful return experience, always keeping your brand at the centre, to turn your one time buyers into your most loyal customers.
Let yayloh help you
Win customer loyalty
With yayloh, the return experience has never been that easy. With your customers' needs and your brand at the centre, we keep them informed and engaged throughout the whole process. They can relax and shop again, as they feel properly taken care of.
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Get more time for brilliant customer service
With automation, we make return management easy and efficient. This way, your customer service team can focus on what they do best to add real value to your customers.
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Grow with first-hand return data
How to improve customer satisfaction and operations if you don't know why they are returning your products? By collecting and structuring customer feedback, yayloh helps you deliver better customer service while reducing returns, to ultimately boost profitability and sustainability.
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Let yayloh help you
After just a few weeks of sales, and based on feedback collected on yayloh, we changed a product description, resulting in a return rate reduction from 58% to 21% — a decrease of 37%.
Here’s why our
customers love
yayloh
User Friendly
Onboard new users easily.
Best-in-class Support
Email, chat, phone, we're here for you.
Easy Integration
No code required, easy-peasy.
Transparent Pricing
No surprises; you can safely grow with us.
Integrates with the tools you use
yayloh is integrated with the leading ecommerce solutions; it's built for your entire stack
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These brands are already getting results, when will you?
A smarter return process saves time, money, and is better for the planet.
Get in touchyayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.
Wendy Alexandre
Head of CX, Ysé
60h
saved on return handling a month
With yayloh, customer support has halved the time spent on returns. The integration with Gorgias is also a big time-saver for the team.
Nesrine Dridi
CS Manager, Balibaris
50%
less time spent on returns
Partnering with yayloh allowed us to have a more direct and controlled channel of communication with our customers.
Joerg Koch
Founder, 032c
80%
Less complain messages on IG
With the customer feedback collected by yayloh, we can change product descriptions to decrease returns.
John Wennerberg
Chief Digital Officer, Grandpa
37%
Return rate reduction