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Win customer loyalty, one return at a time

yayloh return management platform automates your return flow and ensures your customers keep coming back

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100% Digital
Top-notch CX
Easy to use

Today's most customer-centric brands trust yayloh

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eCommerce growth is all about retention

75% of your customers would never buy again after a poor return experience. You can either spend 7x to get new customers or take the opportunity to nurture your existing ones.  

That's why we're here for you. yayloh offers an easy, smooth and joyful return experience, always keeping your brand at the centre, to turn your one time buyers into your most loyal customers.

Let yayloh help you

Win customer loyalty

With yayloh, the return experience has never been that easy. With your customers' needs and your brand at the centre, we keep them informed and engaged throughout the whole process. They can relax and shop again, as they feel properly taken care of.

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Get more time for brilliant customer service

With automation, we make return management easy and efficient. This way, your customer service team can focus on what they do best to add real value to your customers.

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Grow with first-hand return data

How to improve customer satisfaction and operations if you don't know why they are returning your products? By collecting and structuring customer feedback, yayloh helps you deliver better customer service while reducing returns, to ultimately boost profitability and sustainability.

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Let yayloh help you

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After just a few weeks of sales, and based on feedback collected on yayloh, we changed a product description, resulting in a return rate reduction from 58% to 21% — a decrease of 37%.

John Palm Wennerberg

Chief Digital Officer, Grandpa

Read success story

Here’s why our
customers love
yayloh.

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User Friendly

Onboard new users easily.

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Best-in-class Support

Email, chat, phone, we're here for you.

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Easy Integration

No code required, easy-peasy.

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Transparent Pricing

No surprises; you can safely grow with us.

Integrates with the tools you use

yayloh is integrated with the leading ecommerce solutions; it's built for your entire stack

See all integrationsyayloh integrates with your tech stack

These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

Get in touch

yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.

Wendy Alexandre

Head of CX, Ysé                       

60h

saved on return handling a month

With yayloh, customer support has halved the time spent on returns. The integration with Gorgias is also a big time-saver for the team

Nesrine Dridi

CS Manager, Balibaris

50%

less time spent on returns

Partnering with yayloh allowed us to have a more direct and controlled channel of communication with our customers.

Joerg Koch

Founder, 032c

80%

Less complain messages on IG

With the customer feedback collected by yayloh, we can change product descriptions to decrease returns.

John Wennerberg

Chief Digital Officer, Grandpa

37%

Return rate reduction