Win customer loyalty, one return at a time

yayloh return management platform automates your return flow and ensures your customers keep coming back.

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100% Digital
Top-notch CX
Easy to use

Today's most customer-centric brands trust yayloh

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eCommerce growth is all about retention

75% of your customers would never buy again after a poor return experience. You can either spend 7x to get new customers or take the opportunity to nurture your existing ones.  

That's why we're here for you. yayloh offers an easy, smooth and joyful return experience, always keeping your brand at the centre, to turn your one time buyers into your most loyal customers.

Let yayloh help you

Win customer loyalty

With yayloh, the return experience has never been that easy. With your customers' needs and your brand in the centre, we keep them informed and engaged throughout the whole process. They can relax and shop again, as they feel properly taken care of.

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Get more time for brilliant customer service

With automation, we make return management easy and efficient. This way, your customer service team can focus on what they do best to add real value to your customers.

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Grow with first-hand return data

How to improve customer satisfaction and operations if you don't know why they are returning your products? By collecting and structuring customer feedback, yayloh helps you deliver better customer service while reducing returns, to ultimately boost profitability and sustainability.

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"Starting day one after the implementation of yayloh we saw immediate effects on our workflow - saving hours for our customer service team, increasing our omnichannel efforts and most importantly: gave our customers a smoother and user-friendly experience."

John Palm Wennerberg

Chief Digital Officer, Grandpa

Read Grandpa's success story

Here’s why our
customers love
yayloh.

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User Friendly

Onboard new users easily.

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Best-in-class Support

Email, chat, phone, we're here for you.

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Easy Integration

No code required, easy-peasy.

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Transparent Pricing

No surprises; you can safely grow with us.

Integrates with the tools you use

yayloh is integrated with the leading ecommerce solutions; it's built for your entire stack.

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These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

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“yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks."

Wendy Alexandre

Head of CX, Ysé                       

60h

saved on return handling a month

"yayloh has helped decrease incoming return status calls as customers can track the status in real-time."

Fredrika Häyry

CX Manager, Understatement

80%

less customer calls

"yayloh enables us to deliver a best-in-class post-purchase experience with a beautifully-branded digital return."

Louise Reznik

eCommerce Manager, Eytys

4.8/5

Customer satistaction

"With the customer feedback collected by yayloh, we can change product descriptions to decrease returns."

John Wennerberg

Chief Digital Officer, Grandpa

37%

Return rate reduction