E-commerce space is shifting but still, technology is not at the level and accessibility where it should be.

We have seen so many young, fast-growing brands, struggling with their return processes to a point that it was affecting their growth plans and their team morale. We felt it was truly unfair that a digital return process was only accessible for large merchants, able to invest tens of thousands of euros for a solution and spend months implementing it. Customer-centric businesses know the return experience they want to create, but earlier technologies haven’t been able to support them doing so. So we decided to build yayloh. We make it easy, fun and rewarding to manage returns.