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What will we cover in this FREE call?
Audit of your current return process
Identify bottlenecks & automation potential
Explore areas for CX improvement
Return policy and return rate analysis
Discover yayloh and see if it could help you

With automation, our team saves countless hours, and our customers have a much more enjoyable experience.

Peder Gulliksson

eCom Manager, Macade Golf

3x

times faster processing returns

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Automate

Hello, extra super easy return process

Do you sometimes dream about automating your return process? Dream no more; you will finally be able to focus on what matters most.

yayloh unleash product mockup

Join trailblazing global DTC brands using yayloh daily:

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All at a click of a button

Boost customer support performance with a collaborative return ticketing system

Track return shipping status

Get access to customers' information and history

Receive real-time updates about warehouse inspection status, avoiding back and forth emails

Get started
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Put your returns on auto-pilot without losing control

Enjoy our integration with Klaviyo for further email segmentation and personalisation

Decide when to charge shipping for returns. You can increase retention by only charging for refunds, not for store credit. All of that, automatically

Enforce your return policy by setting up smart return windows or blocking ineligible products

Get started

After just a few weeks of sales, and based on feedback collected on yayloh, we changed a product description, resulting in a return rate reduction from 58% to 21% — a decrease of 37%.

John Palm Wennerberg
E-commerce Manager at Grandpa

M.Moustache levels up its tech stack with a winning trio: Shopify Plus, Gorgias and yayloh.

M.Moustache chooses yayloh to have a more efficient warehouse process and fix customer service pain points. On top of that, the platform integrates Gorgias to boost CS team productivity.

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"yayloh ensures our brand is present in the return process, which is key for retention and growth."

Marius Valaker

Head of Digital, Holzweiler

Want to boost customer loyalty?

Get yayloh
03

The right hand for your customer service team

Retrieve customer comments and information in a few clicks

Allow your team to proactively reach out when needed via email, or using our integrations with Zendesk or Gorgias

Automatically send refunds, store credit and exchanges based on your own triggers. Your VIP customers can even get refunds faster!

Get started
04

Offer the same joyful return experience in your stores

Process online returns in-store with yayloh, offering your customers the flexibility of choosing their preferred return method

With yayloh, in-store returns are super easy so your staff can focus on offering a wow shopping experience

Cherry on the cake, you save on shipping costs and CO2 emissions

Get started

Discover  yayloh’s product suite

For your Business

Identify improvement areas to reduce returns and strengthen your operations.

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For your Customers

Retain up to 50% of your revenue with the smoothest digital return experience.

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These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

Get in touch

yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.

Wendy Alexandre

Head of CX, Ysé                       

60h

saved on return handling a month

With yayloh, customer support has halved the time spent on returns. The integration with Gorgias is also a big time-saver for the team

Nesrine Dridi

Customer Success Manager, Balibaris

50%

less time spent on returns

Partnering with yayloh allowed us to have a more direct and controlled channel of communication with our customers.

Joerg Koch

Founder, 032c

80%

Less complain messages on IG

With the customer feedback collected by yayloh, we can change product descriptions to decrease returns.

John Wennerberg

Chief Digital Officer, Grandpa

37%

Return rate reduction