See what yayloh can do for you

Tell us a little bit more about yourself and we will show you how yayloh can help you spend less time managing returns and generate more revenue with a customer centric return process.
Audit of your current return process
Identify bottlenecks & automation potential
Explore areas for CX improvement
Return policy and return rate analysis
Discover yayloh and see if it could help you

With automation, our team saves countless hours, and our customers have a much more enjoyable experience.

Peder Gulliksson

eCom Manager, Macade Golf

3x

times faster processing returns

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Automate

Hello, extra super easy return process

Do you sometimes dream about automating your return process? Dream no more; you will finally be able to focus on what matters most.

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Join trailblazing global DTC brands using yayloh daily:

customer logo
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All at a click of a button

Boost customer support performance with a collaborative return ticketing system

Track return shipping status

Get access to customers' information and history

Receive real-time updates about warehouse inspection status, avoiding back and forth emails

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Put your returns on auto-pilot without losing control

Enjoy our integration with Klaviyo for further email segmentation and personalisation

Decide when to charge shipping for returns. You can increase retention by only charging for refunds, not for store credit. All of that, automatically

Enforce your return policy by setting up smart return windows or blocking ineligible products

yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks, enabling us to save 60 hours on return handling every month.

Wendy Alexandre
Head of CX, Ysé

Jeanerica doubles retention rate with yayloh

Jeanerica wanted to overcome an issues that was emerging hand in hand with its growth: To retain revenue post-sales. After teaming up with yayloh, Jeanerica has doubled its retention rate thanks to exchanges and store credits.

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"yayloh ensures our brand is present in the return process, which is key for retention and growth."

Marius Valaker

Head of Digital, Holzweiler

Want to boost customer loyalty?

Get yayloh
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The right hand for your customer service team

Retrieve customer comments and information in a few clicks

Allow your team to proactively reach out when needed via email, or using our integrations with Zendesk or Gorgias

Automatically send refunds, store credit and exchanges based on your own triggers. Your VIP customers can even get refunds faster!

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Offer the same joyful return experience in your stores

Process online returns in-store with yayloh, offering your customers the flexibility of choosing their preferred return method

With yayloh, in-store returns are super easy so your staff can focus on offering a wow shopping experience

Cherry on the cake, you save on shipping costs and CO2 emissions

Discover  yayloh’s product suite

For your Business

Identify improvement areas to reduce returns and strengthen your operations.

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For your Customers

Retain up to 50% of your revenue with the smoothest digital return experience.

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These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

Get in touch

yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.

Wendy Alexandre

Head of CX, Ysé                       

60h

saved on return handling a month

Through yayloh, custom invoices are automatically generated when customers register their returns, greatly enhancing the return process and overall customer experience

Nicky Dar,

E-commerce coordinator, Stand Studio

International returns handled

3x

faster

Partnering with yayloh allowed us to have a more direct and controlled channel of communication with our customers.

Joerg Koch

Founder, 032c

80%

Less complain messages on IG

With the customer feedback collected by yayloh, we can change product descriptions to decrease returns.

John Wennerberg

Chief Digital Officer, Grandpa

37%

Return rate reduction