Automate

Hello, extra super easy return process

Do you sometimes dream about automating your return process? Dream no more; you will finally be able to focus on what matters most.

Today's most customer-centric brands trust yayloh

01

All at a click of a button

Boost customer support performance with a collaborative return ticketing system

Allow your team to proactively engage when needed, based on customers comments

Track return shipping status

Get access to customers' information and history

Receive real-time updates about warehouse inspection status, avoiding back and forth emails

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02

Put your returns on auto-pilot without losing control

Automate return confirmation emails and shipping label generation

Decide when to charge shipping for returns. You can increase retention by only charging for refunds, not for store credit

Enforce your return policy by setting up smart return windows

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03

The right hand for your
customer service team

Retrieve customer comments and information in a few clicks

Allow your team to proactively engage when needed, based on customers comments

Boost customer retention and loyalty by improving the brand experience

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04

Offer the same joyful return experience in your stores

Process online returns in-store with yayloh, offering your customers the flexibility of choosing their preferred return method

With yayloh, in-store returns are super easy so your staff can focus on offering a wow shopping experience

Cherry on the cake, you save on shipping costs and CO2 emissions

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“yayloh back office has been a game changer for my team.”

Wendy Alexandre

Head of Customer Experience, Ysé

Want to see it yourself?

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Stay on top of all thing ecommerce

M.Moustache levels up its tech stack with a winning trio: Shopify Plus, Gorgias and yayloh

M.Moustache chooses yayloh to have a more efficient warehouse process and fix customer service pain points. On top of that, the platform integrates Gorgias to boost CS team productivity.

With yayloh return management platform, House of Dagmar fosters customer engagement

House of Dagmar was looking for a return management platform that could carry the brand values and positioning and yayloh was able to cover that and much more.

Macade Golf goes global, seamlessly, with yayloh return management platform

With the overseas expansion handling customs operations became a challenge. After thorough market research they partnered with yayloh because it’s the only solution that automates customs invoices for FedEx.

These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

Get in touch

yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.

Wendy Alexandre

Head of CX, Ysé

60h

saved on return handling a month

With yayloh, customer support has halved the time spent on returns. The integration with Gorgias is also a big time-saver for the team

Nesrine Dridi

CS Manager, Balibaris

50%

less time spent on returns

Partnering with yayloh allowed us to have a more direct and controlled channel of communication with our customers.

Joerg Koch

Founder, 032c

80%

Less complain messages on IG

With the customer feedback collected by yayloh, we can change product descriptions to decrease returns.

John Wennerberg

Chief Digital Officer, Grandpa

37%

Return rate reduction

Book a FREE 30 minute strategy call today!

3x

Hello, extra super easy return process

All at a click of a button

Put your returns on auto-pilot without losing control

The right hand for yourcustomer service team

Offer the same joyful return experience in your stores

“yayloh back office has been a game changer for my team.”

Stay on top of all thing ecommerce

M.Moustache levels up its tech stack with a winning trio: Shopify Plus, Gorgias and yayloh

With yayloh return management platform, House of Dagmar fosters customer engagement

Macade Golf goes global, seamlessly, with yayloh return management platform

These brands are already getting results, when will you?

60h

50%

80%

37%

The right hand for your
customer service team