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Nice to meet you, return data

The fastest-growing brands are data-driven. Open a new world of opportunity with first-hand return data.

Join trailblazing global DTC brands using yayloh daily:

Let's put your house in order

Collect all return data provided by customers in a structured way. No more manual input in an excel file

Get an overview in a wink of an eye to constantly monitor your return and exchange rate

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yayloh tells you ‘why’ with return reasons

Get access to detailed data at product level to help your team identify outlier products quickly

Create a feedback loop which will help you take actions on your sizing guide, product pictures and description and see an immediate impact on your return rate

And, qualitative comments will be a goldmine for your production team

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After just a few weeks of sales, and based on feedback collected on yayloh, we changed a product description, resulting in a return rate reduction from 58% to 21% — a decrease of 37%.

John Palm Wennerberg
E-commerce Manager at Grandpa

M.Moustache levels up its tech stack with a winning trio: Shopify Plus, Gorgias and yayloh.

M.Moustache chooses yayloh to have a more efficient warehouse process and fix customer service pain points. On top of that, the platform integrates Gorgias to boost CS team productivity.

Do it your way

We know you sometimes like to cook your own recipe, so we'll always let you download the data as CSV file

Get started

Discover yayloh’s product suite

For your Customers

Retain up to 50% of your revenue with the smoothest digital return experience.

For your CS team

Automate all manual tasks like generating return labels, processing refunds or answering “where is my return call” so that your team can really focus on improving your customers’ experience.

These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

Get in touch

Find us on Shopify App store

Schedule a demo

yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.

Wendy Alexandre

Head of CX, Ysé

60h

saved on return handling a month

With yayloh, customer support has halved the time spent on returns. The integration with Gorgias is also a big time-saver for the team

Nesrine Dridi

CS Manager, Balibaris

50%

less time spent on returns

Partnering with yayloh allowed us to have a more direct and controlled channel of communication with our customers.

Joerg Koch

Founder, 032c

80%

Less complain messages on IG

With the customer feedback collected by yayloh, we can change product descriptions to decrease returns.

John Wennerberg

Chief Digital Officer, Grandpa

37%

Return rate reduction

Nice to meet you, return data

Let's put your house in order

yayloh tells you ‘why’ with return reasons

After just a few weeks of sales, and based on feedback collected on yayloh, we changed a product description, resulting in a return rate reduction from 58% to 21% — a decrease of 37%.

M.Moustache levels up its tech stack with a winning trio: Shopify Plus, Gorgias and yayloh.

"yayloh ensures our brand is present in the return process, which is key for retention and growth."

Do it your way

Discover yayloh’s product suite

For your Customers

For your CS team

These brands are already getting results, when will you?

60h

50%

80%

37%

3x

Nice to meet you, return data

Let's put your house in order

yayloh tells you ‘why’ with return reasons

After just a few weeks of sales, and based on feedback collected on yayloh, we changed a product description, resulting in a return rate reduction from 58% to 21% — a decrease of 37%.

M.Moustache levels up its tech stack with a winning trio: Shopify Plus, Gorgias and yayloh.

"yayloh ensures our brand is present in the return process, which is key for retention and growth."

Do it your way

Discover yayloh’s product suite

For your Customers

For your CS team

These brands are already getting results, when will you?

60h

50%

80%

37%

Book a FREE 30 minute strategy call today!

3x