Pricing

Fair and transparent pricing, no hidden costs

yayloh is here to support your growth

Start Bright

$40/mo

Digitalise your return process from the get go, just like

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Up to 50 returns/month
+$15 for every 10 extra returns

Shopify Integration

Branded Digital Return Form

Return Confirmation Email

Shipping Label Generation for 1 Carrier & 1 Warehouse

Smart Return Management Platform

One Click Refund & Store Credit Process (Shopify only)

Data Analytics Platform

Support Chat & Email

Unlimited Users

Grow Smarter

$140/mo

Increase customer loyalty and streamline operations, just like

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Up to 200 returns/month
+$10 for every 10 extra returns

Everything in Star Bright ,
Plus:

Return Tracking Page & SMS Notification

Prioritized Support

“With yayloh, pricing is just simple and fair."

Serina Espergues

Head of Operations, AWAN

Find a plan that works for your brand

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Compare plans

CMS Integration

Start Bright

Grow Smarter

Scale Smarter

Shopify
Centra
Magento
WooCommerce
Additional

Extra Customer Integration submitted to quote

Extra Customer Integration submitted to quote

Digital Return Process

Start Bright

Grow Smarter

Scale Smarter

​Digital Return Form
Email Notification
Tracking Page
SMS Notification

Returns Management Platform

Start Bright

Grow Smarter

Scale Smarter

Auto Generated
Shipping Labels Carriers
Ticketing System
Shipping Carrier Rules
Refund & Store Credit
Rules (Only Shopify)
Support Features

Extra Customer Integration submitted to quote

Extra Customer Integration submitted to quote

Data Analytics Platform

Frequently asked questions

How much do you charge for shipping label generation?

We do not charge any extra related to shipping labels and the rates will be the ones that you currently have. We rely on your existing contracts with shipping providers to generate return shipping labels. This means that we will connect directly to your shipping providers through API to create return shipping labels on your behalf. Invoicing of the shipping costs will go as usual directly from your shipping provider (or your 3PL, if they are the ones owning the contract).

How does yayloh invoice?

At the moment we invoice quarterly in advance. We aim to make the process more convenient as we grow.

What happens if the number of returns exceeds the limit per plan?

Our pricing plans are specially thought out to help you grow your business without worrying about exceeding certain limits. We will only charge you extra if your number of returns exceed the fixed number for the plan at the end of 12 months. Based on your plan, we will charge you extra for every 10 additional returns.

What happens if I wish to cancel?

If you wish to cancel your subscription, you will be required to provide a 3 months notice before the end of your contract to ensure the transition period of both teams is equally smooth.

Are there any integration and set-up cost?

We do not charge extra for any integration nor setup if you are using one of the most commonly used CMS platforms (i.e. Shopify, Magento, Centra and Woocommerce). However, a quote for the cost of integration with any other ecommerce platform can be provided. If you’re interested in learning more about this, please reach out.

Is my data safe?

Yes, we manage and store your data following the GDPR guidelines to make sure that everything is safe. We have Data Processing Agreements (DPA) in place to provide another layer of security for your data. All our servers are located in Europe.

Is there a limit to the number of users that can use the platform?

No, there is no limitation on the number of users from your company using yayloh return management platform.

These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

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“yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks."

Wendy Alexandre

Head of CX, Ysé                       

60h

saved on return handling a month

"yayloh has helped decrease incoming return status calls as customers can track the status in real-time."

Fredrika Häyry

CX Manager, Understatement

80%

less customer calls

"yayloh enables us to deliver a best-in-class post-purchase experience with a beautifully-branded digital return."

Louise Reznik

eCommerce Manager, Eytys

4.8/5

Customer satistaction

"With the customer feedback collected by yayloh, we can change product descriptions to decrease returns."

John Wennerberg

Chief Digital Officer, Grandpa

37%

Return rate reduction