yayloh and Klaviyo integration

Simple, customisable and beautiful return email flows

yayloh integration with Klaviyo allows further personalization on your email return flow to take your brand and customer experience to the next level.

What does yayloh integration with Klaviyo allow you to do?


Customise the return email flow to a greater extent

yayloh automatically creates an event in Klaviyo for each return registered. In Klaviyo, you can automate, segment and customise targeted emails using the created event.

Build return confirmation emails depending on the customer's return type, language and geographic location. For example, you can set up different email flows for Sweden-based customers depending on their language, return type and the need for return labels.


More design freedom

yayloh already allows you to customise the return confirmation email to your brand guidelines, but the integration with Klaviyo takes it one step forward.

With Klaviyo's design platform, you can customise the return flow emails to your specific needs and requirements and use yayloh's return and customer information if needed.


Much more segmentation

You can use a return request event in Klaviyo to run segmented email campaigns. For example, reaching out to all customers who returned particular products, contacting serial returners or sending a return survey to understand your customers’ opinions on the whole process.


Send different emails based on the return type

A customer that processes a claim needs different attention than someone that asks for a refund or an exchange. With yayloh and Klaviyo integration, you can segment customers based on their return type and cater more personalised responses to match their needs and expectations. If you'd like to learn more about this specific feature, our case study on Swedish Stockings explains how the brand makes the most out of yayloh integration with Klaviyo.

Full synchronization between both platforms

All return operations and information automatically updates across both platforms to smoothen the return process and allow for better team collaboration.

Control the entire return process

Based on your brand’s return policy, you can use yayloh return management platform to process all returns, exchanges, claims and warranty requests sent by your customers.

Restock returned items

If Shopify is your master of stock, yayloh streamlines the process by allowing restock of all returned items while processing the refund/store credit. Time-saving at its best!

Multi-store set up

If you’re a Shopify Plus merchant or you have multiple Shopify Stores yayloh platform will sync with each store separately, offer an individual return process per Shopify Store but a single back office access for more convenience!

Increase retention with store credits

Boost customer loyalty and simplify exchanges by allowing your customers to choose their desired return option. The integration with yayloh allows sending store credit and gift cards directly from the return management platform.

Supercharge your returns management process

Is your brand already using Klaviyo?

Take return confirmation emails to the next level with yayloh

More available features

Digital Return Form

A joyful digital return experience for your customers . No more paper, no frantic emails, no stress

Return Management Platform

Boost customer support performance with a collaborative return ticketing system

Shipping label generation

Automate shipping label generation, multiple carriers can be used depending on the market

Tracking page

Allow customers to sit back and relax with a return tracking page and SMS notifications

Warehouse Sync

Receive real-time updates on warehouse inspection status, avoiding back and forth emails

Data Analytics

Collect all return data provided by customers in a structured way and use it to reduce returns

Automated Refunds

Increase retention by giving your customers more return options to stay connected to your brand.

In-Store returns

Increase customer loyalty by offering your customers the flexibility of returning online orders in-store.

These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

Get in touch

yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.

Wendy Alexandre

Head of CX, Ysé                       


saved on return handling a month

Through yayloh, custom invoices are automatically generated when customers register their returns, greatly enhancing the return process and overall customer experience

Nicky Dar,

E-commerce coordinator, Stand Studio

International returns handled



Partnering with yayloh allowed us to have a more direct and controlled channel of communication with our customers.

Joerg Koch

Founder, 032c


Less complain messages on IG

Our customers also love how easy it is to request an exchange through yayloh and check the availability of our items.

Florencia Nery

Customer Care Manager, Ron Dorff


exchange rate increase

See what yayloh can do for you

Tell us a little bit more about yourself and we will show you how yayloh can help you spend less time managing returns and generate more revenue with a customer centric return process.
Audit of your current return process
Identify bottlenecks & automation potential
Explore areas for CX improvement
Return policy and return rate analysis
Discover yayloh and see if it could help you

With automation, our team saves countless hours, and our customers have a much more enjoyable experience.

Peder Gulliksson

eCom Manager, Macade Golf


times faster processing returns

By clicking “Book a call”, you agree to our Terms of Service and Privacy Policy.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.