yayloh for Shopify

Shopify returns made easy

Meet yayloh, the ecommerce return management software built to support Shopify merchants deliver a remarkable post-purchase experience.

What does yayloh’s integration with Shopify allow you to do?

01

Full synchronisation between both platforms

All return operations and information automatically updates across both platforms to smoothen the return process and allow for better team collaboration.

02

Control the entire return process

Based on your brand’s return policy, you can use yayloh return management software to process all returns, exchanges, claims and warranty requests sent by your customers.

03

Restock returned items

If Shopify is your master of stock, yayloh streamlines the process by allowing restock of all returned items while processing the refund/store credit. Time-saving at its best!

04

Multi-store set up

If you’re a Shopify Plus merchant or you have multiple Shopify Stores yayloh platform will sync with each store separately, offer an individual return process per Shopify Store but a single back office access for more convenience!

05

Increase retention with store credits

Boost customer loyalty and simplify exchanges by allowing your customers to choose their desired return option. The integration with yayloh allows sending store credit and gift cards directly from the return management platform.

01
Full synchronization between both platforms

All return operations and information automatically updates across both platforms to smoothen the return process and allow for better team collaboration.

02
Control the entire return process

Based on your brand’s return policy, you can use yayloh return management platform to process all returns, exchanges, claims and warranty requests sent by your customers.

03
Restock returned items

If Shopify is your master of stock, yayloh streamlines the process by allowing restock of all returned items while processing the refund/store credit. Time-saving at its best!

04
Multi-store set up

If you’re a Shopify Plus merchant or you have multiple Shopify Stores yayloh platform will sync with each store separately, offer an individual return process per Shopify Store but a single back office access for more convenience!

05
Increase retention with store credits

Boost customer loyalty and simplify exchanges by allowing your customers to choose their desired return option. The integration with yayloh allows sending store credit and gift cards directly from the return management platform.

Available Features

Digital Return Form

A joyful digital return experience for your customers . No more paper, no frantic emails, no stress

Return Management Platform

Boost customer support performance with a collaborative return ticketing system

Shipping label generation

Automate shipping label generation, multiple carriers can be used depending on the market

Tracking page

Allow customers to sit back and relax with a return tracking page and SMS notifications

Warehouse Reconciliation

Receive real-time updates on warehouse inspection status, avoiding back and forth emails

Data Analytics

Collect all return data provided by customers in a structured way and use it to reduce returns

Refund +
store credit

Increase retention by giving your customers more return options to stay connected to your brand

In-Store returns

Process online returns in-store, offering your customers the flexibility to choose their preferred return method

Supercharge your return management process

How to get started, you wonder?

Nothing is smoother nor faster!

These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

Get in touch

yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.

Wendy Alexandre

Head of CX, Ysé                       

60h

saved on return handling a month

yayloh has helped decrease incoming return status calls as customers can track the status in real-time."

Fredrika Häyry

CX Manager, Understatement

80%

less customer calls

yayloh enables us to deliver a best-in-class post-purchase experience with a beautifully-branded digital return.

Louise Reznik

eCommerce Manager, Eytys

4.8/5

Customer satistaction

With the customer feedback collected by yayloh, we can change product descriptions to decrease returns.

John Wennerberg

Chief Digital Officer, Grandpa

37%

Return rate reduction