Returns add an extra layer of complication for e-commerce cosmetic brands. Learn how cosmetic brands can minimise returns, save money, and boost customer loyalty with 7 easy to implement strategies.
Co-creation programs are growing in popularity as they’re highly engaging —they’re one of the best ways to involve customers directly with your brand.
Simply put, verbatim is feedback. It is word-for-word what one consumer says or writes. Since it's text (or sometimes voice) how do we collect and analyse it?
Paid and organic social media is not a one vs the other. For your social media strategy to skyrocket need to work in parallel. Let's see how.
M.Moustache chooses yayloh to have a more efficient warehouse process and fix customer service pain points. On top of that, the platform integrates Gorgias to boost CS team productivity.
House of Dagmar was looking for a return management platform that could carry the brand values and positioning and yayloh was able to cover that and much more.
With the overseas expansion handling customs operations became a challenge. After thorough market research they partnered with yayloh because it’s the only solution that automates customs invoices for FedEx.
After three years in the market, Stiksen found the need to be more effective. yayloh automates operations to help the team save hours of work and offer a more sustainable return process.
When it comes to running a business, you need to have liquid cash available in order to finance day-to-day operations. To avoid any issues, proper cash flow management is key. Here we share some ways to make sure your piggy bank stays afloat.
More and more brands are stressing the need to reduce their carbon footprint, but few companies realize that returns play a big part in the environmental impact of running an e-commerce business
yayloh builds an advanced two-way integration with Ongoing WMS to supercharge the return process for merchants and 3PL using both softwares.
Balibaris' goal when partnering with yayloh was quite clear: to carry their brand to the digital space by offering a fully digital post-purchase experience to increase customer loyalty and enhance team efficiency.
As eCommerce deprioritises customer acquisition to focus on growing by betting on customer loyalty and retention, brands have to pay special attention to turning one-time buyers into recurrent customers.
The second episode welcomes Benjamin, Country Manager France at Mollie, a checkout solution that helps companies scale through effortless payment methods.
The first episode welcomes Sebastian Öhrn, founder of Myrqvist, a handcrafted shoe brand ready to disrupt the traditional business model by selling direct to consumer.
As the year comes to an end and we look back to everything we have achieved at yayloh, there are many reasons to be proud, even though we always want to achieve more.
yayloh return management platform allows ANJA Paris to automate the return process and grant its customers a fully digital and branded post-purchase experience.
The German magazine and apparel brand, 032c, offers a joyful and fully-branded return process that boosts customer loyalty and retention.
Interview with Clémence Wurtz, founder of Flair Bodysuits, about the journey of a Digital Native Vertical Brand (DNVB) like Flair, and the tools she would recommend to offer a memorable customer experience.
More often than not, what distinguishes ordinary and successful brands is the type of return process that the eCommerce brand has in place. If you're thinking to digitalise your brand's return process here ar 4 reasons why to help take that step.
Holzweiler's store integrates with yayloh to reinforce the brand experience post-purchase.
For a high performing e-commerce store, retailers have to go further from their product to ensure their brand meets the high expectations of today's savvy customers.
Ysé partners with yayloh to deliver a top-notch return experience to its customers while putting returns on auto-pilot.
yayloh return management software helps Grandpa streamline customer service processes and reduce returns.
A good return policy page is an great business tool that builds loyalty and trust, and boosts team efficiency.
This is a New year, new me kind of thing. To help retailers tackle the new year we have crafted a list of 5 New Years’ Resolutions (retail edition).
Worried about yout eCom store for Christmas returns? In this article we share four tips are easy and fast to implement to help you prepare for Christmas returns
With the Covid-19 scaring away all possible human interaction opportunities, customers' habits have changed.
e-Commerce is soon becoming the first sales channel for more and more retailers globally. The omnichannel ecosystem is soon becoming a new normal amongst the retail community.
In the face of saving dollars, people often forget that there is a currency that can create much more value for them: data
Returns are arguably one of the most crucial aspects to retain a disappointed customer and are the most important ingredient for nurturing long-term customer loyalty.
Returns add an extra layer of complication for e-commerce cosmetic brands. Learn how cosmetic brands can minimise returns, save money, and boost customer loyalty with 7 easy to implement strategies.
Co-creation programs are growing in popularity as they’re highly engaging —they’re one of the best ways to involve customers directly with your brand.
Simply put, verbatim is feedback. It is word-for-word what one consumer says or writes. Since it's text (or sometimes voice) how do we collect and analyse it?
Paid and organic social media is not a one vs the other. For your social media strategy to skyrocket need to work in parallel. Let's see how.
When it comes to running a business, you need to have liquid cash available in order to finance day-to-day operations. To avoid any issues, proper cash flow management is key. Here we share some ways to make sure your piggy bank stays afloat.
More and more brands are stressing the need to reduce their carbon footprint, but few companies realize that returns play a big part in the environmental impact of running an e-commerce business
yayloh builds an advanced two-way integration with Ongoing WMS to supercharge the return process for merchants and 3PL using both softwares.
As eCommerce deprioritises customer acquisition to focus on growing by betting on customer loyalty and retention, brands have to pay special attention to turning one-time buyers into recurrent customers.
As the year comes to an end and we look back to everything we have achieved at yayloh, there are many reasons to be proud, even though we always want to achieve more.
More often than not, what distinguishes ordinary and successful brands is the type of return process that the eCommerce brand has in place. If you're thinking to digitalise your brand's return process here ar 4 reasons why to help take that step.
For a high performing e-commerce store, retailers have to go further from their product to ensure their brand meets the high expectations of today's savvy customers.
A good return policy page is an great business tool that builds loyalty and trust, and boosts team efficiency.
This is a New year, new me kind of thing. To help retailers tackle the new year we have crafted a list of 5 New Years’ Resolutions (retail edition).
Worried about yout eCom store for Christmas returns? In this article we share four tips are easy and fast to implement to help you prepare for Christmas returns
With the Covid-19 scaring away all possible human interaction opportunities, customers' habits have changed.
e-Commerce is soon becoming the first sales channel for more and more retailers globally. The omnichannel ecosystem is soon becoming a new normal amongst the retail community.
In the face of saving dollars, people often forget that there is a currency that can create much more value for them: data
Returns are arguably one of the most crucial aspects to retain a disappointed customer and are the most important ingredient for nurturing long-term customer loyalty.
Entreprenörerna Sophie Aubard och Nikhil Shikarkhane vill hjälpa e-handlarna att minska sina returer – deras lösning digitaliserar processen och samlar in mer data.
E-handeln ökar kraftigt och med den kommer tyvärr även en allt större mängd returer att hantera. Det märks inte minst på det allt större antalet tjänsteleverantörer, som alla vill hjälpa e-handlarna att minimera mängden returer.
A smarter return process saves time, money, and is better for the planet.
Get in touchyayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.
Wendy Alexandre
Head of CX, Ysé
saved on return handling a month
With yayloh, customer support has halved the time spent on returns. The integration with Gorgias is also a big time-saver for the team
Nesrine Dridi
CS Manager, Balibaris
less time spent on returns
Partnering with yayloh allowed us to have a more direct and controlled channel of communication with our customers.
Joerg Koch
Founder, 032c
Less complain messages on IG
With the customer feedback collected by yayloh, we can change product descriptions to decrease returns.
John Wennerberg
Chief Digital Officer, Grandpa
Return rate reduction
With automation, our team saves countless hours, and our customers have a much more enjoyable experience.
Peder Gulliksson
eCom Manager, Macade Golf
times faster processing returns