Podcast

yaylive Ep.13: How to leverage UGC to build a community and drive sales, with Victor Emilson, CEO of ROIROI

Understatement is an underwear brand that empowers women

About yaylive, the loyalty podcast for DTC brands

yaylive is a collection of conversations with successful DTC brands founders and industry experts to learn how to create and nurture long-lasting customer relationships, to grow fast and sustainably. Retention is the holy grail of eCommerce growth these days and we are here to help you navigate this with concrete examples, practical advice while being inspired by great brand stories.

yaylive, the loyalty podcast for DTC brands is hosted by Sophie Aubard, CEO and co-founder of yayloh, a returns management platform for ecommerce.

Season 2, episode 3- How to leverage UGC to build a community and drive sales

Episode 3 of Season 2 welcomes Victor Emilson, CEO of ROIROI. It's an e-commerce agency that offers many services tailored for e-commerce brands, from platform migration to performance marketing and SEO strategy.

Victor has been dominating the e-commerce world for over a decade, earning him the well-deserved title of an e-commerce ninja! With his extensive knowledge and expertise in the field, he possesses a 360º understanding of the space, which has enabled him to assume roles as an investor and advisor in various companies.

As a brand, driving revenue is certainly one of your primary goals. While there are various strategies to achieve this, one effective method is by leveraging UGC.

By incorporating user-generated content into your marketing strategy, your brand can cultivate a community-driven engagement approach, which makes it more friendly, raw, and authentic. This fresh approach creates a deeper connection with your audience and fosters a sense of community amongst your customers, which in turn, drives loyalty and repeat business.

Listen now:

Listen on other platforms:

"yayloh return management platform streamlines operations, saving our team hours of manual work."

Lucie Hanon

Head of Growth, ANJA Paris

Save countless hours with yayloh

How it works

Related Content

blog thumbnail picture

ANJA boosts customer support performance by digitising the returns process with yayloh

yayloh return management platform allows ANJA Paris to automate the return process and grant its customers a fully digital and branded post-purchase experience.

blog thumbnail picture

yaylive Ep.3: How to leverage social media to increase retention, with Jemina Pomoell CEO of Astrid Wild

The third episode of yaylive, the loyalty podcast for DTC brands welcomes Jemina Pomoell, CEO and co-founder of Astrid Wild, a Nordic outdoor wear brand designed for female shapes that uses social media to build a community around their brand.

blog thumbnail picture

Flair delivers a top-notch check-out and returns experience with yayloh

Interview with Clémence Wurtz, founder of Flair Bodysuits, about the journey of a Digital Native Vertical Brand (DNVB) like Flair, and the tools she would recommend to offer a memorable customer experience.

Podcast

yaylive Ep.13: How to leverage UGC to build a community and drive sales, with Victor Emilson, CEO of ROIROI

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

About yaylive, the loyalty podcast for DTC brands

yaylive is a collection of conversations with successful DTC brands founders and industry experts to learn how to create and nurture long-lasting customer relationships, to grow fast and sustainably. Retention is the holy grail of eCommerce growth these days and we are here to help you navigate this with concrete examples, practical advice while being inspired by great brand stories.

yaylive, the loyalty podcast for DTC brands is hosted by Sophie Aubard, CEO and co-founder of yayloh, a returns management platform for ecommerce.

Season 2, episode 3- How to leverage UGC to build a community and drive sales

Episode 3 of Season 2 welcomes Victor Emilson, CEO of ROIROI. It's an e-commerce agency that offers many services tailored for e-commerce brands, from platform migration to performance marketing and SEO strategy.

Victor has been dominating the e-commerce world for over a decade, earning him the well-deserved title of an e-commerce ninja! With his extensive knowledge and expertise in the field, he possesses a 360º understanding of the space, which has enabled him to assume roles as an investor and advisor in various companies.

As a brand, driving revenue is certainly one of your primary goals. While there are various strategies to achieve this, one effective method is by leveraging UGC.

By incorporating user-generated content into your marketing strategy, your brand can cultivate a community-driven engagement approach, which makes it more friendly, raw, and authentic. This fresh approach creates a deeper connection with your audience and fosters a sense of community amongst your customers, which in turn, drives loyalty and repeat business.

Listen now:

Listen on other platforms:

one plan. TAILORED TO YOUR NEEDS.

Starting at $60 USD a month.

We want to provide you with the fairest offer possible based on your features and integrations needs. If you are a Shopify merchant, start now by downloading our app on the Shopify App Store.

See what yayloh can do for you

Tell us a little bit more about yourself and we will show you how yayloh can help you spend less time managing returns and generate more revenue with a customer centric return process.
Audit of your current return process
Identify bottlenecks & automation potential
Explore areas for CX improvement
Return policy and return rate analysis
Discover yayloh and see if it could help you

With automation, our team saves countless hours, and our customers have a much more enjoyable experience.

Peder Gulliksson

eCom Manager, Macade Golf

3x

times faster processing returns

By clicking “Book a call”, you agree to our Terms of Service and Privacy Policy.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
X