Meet yayloh, the returns management platform built to support Centra merchants deliver a remarkable post-purchase experience.
No more manual refunds
Simply approve refunds from yayloh dashboard, deduct a return fee automatically, refund several tickets at a time. You can even automate the entire process, with your pre-defined triggers, so you can sit back and relax while yayloh is working for you!
Full synchronisation between both platforms
All return operations and information automatically update on both platforms to smoothen the return process and offer better team collaboration.
Get first-hand return data
With yayloh’s digital return process, your customers will be able to select return reasons and leave comments when processing a return. yayloh stores and anlyses both qualitative and quantitative return data to help you reduce returns.
Import shipping information from Centra
Regardless of how you choose to generate shipping labels, the tracking number will automatically update on Centra and yayloh. This helps you track all returns and allows your warehouse team to easily and quickly identify incoming returns.
Process international returns 3 times faster
Managing returns outside the EU and in areas where customs clearance is required has never been easier nor faster. When the customer registers a return, yayloh sends an automated email with all customs documents for your customers based on their shipping rules. This means no more manual custom invoice!
All return operations and information automatically updates across both platforms to smoothen the return process and allow for better team collaboration.
Based on your brand’s return policy, you can use yayloh return management platform to process all returns, exchanges, claims and warranty requests sent by your customers.
If Shopify is your master of stock, yayloh streamlines the process by allowing restock of all returned items while processing the refund/store credit. Time-saving at its best!
If you’re a Shopify Plus merchant or you have multiple Shopify Stores yayloh platform will sync with each store separately, offer an individual return process per Shopify Store but a single back office access for more convenience!
Boost customer loyalty and simplify exchanges by allowing your customers to choose their desired return option. The integration with yayloh allows sending store credit and gift cards directly from the return management platform.
A joyful digital return experience for your customers . No more paper, no frantic emails, no stress
Boost customer support performance with a collaborative return ticketing system
Automate shipping label generation, multiple carriers can be used depending on the market
Allow customers to sit back and relax with a return tracking page and SMS notifications
Receive real-time updates on warehouse inspection status, avoiding back and forth emails
Collect all return data provided by customers in a structured way and use it to reduce returns
Increase retention by giving your customers more return options to stay connected to your brand.
Increase customer loyalty by offering your customers the flexibility of returning online orders in-store.