yayloh and FedEx integration

Speed up customs clearance with yayloh and FedEx

yayloh integrates with FedEx to improve the return process and automate customs clearance to help your brand grow worldwide.

What does yayloh integration with FedEx allow you to do?

01

Customs clearance made simple

Managing returns outside the EU and in areas where customs clearance is required has never been easier or faster.

When the customer registers a return, yayloh sends an automated email with all customs documents for your customers based on their shipping rules. This means no more manual customs invoices!

02

Preserve brand identity

Return status update emails from carrier companies aren't museum material, and they could damage your brand in the long run. Ensuring your customers are connected with your brand during the return process is essential for trust and retention. With yayloh, you can customise return confirmation emails and offer a branded return tracking page for your customers to track their return live and stay connected to your brand's atmosphere.

03

Automate Return Label Generation

No more sending emails to each customer or adding shipping labels to all orders. Save hundreds of hours by automatically generating return shipping labels to avoid pre-printing or go paperless with QR codes.

01
Full synchronization between both platforms

All return operations and information automatically updates across both platforms to smoothen the return process and allow for better team collaboration.

02
Control the entire return process

Based on your brand’s return policy, you can use yayloh return management platform to process all returns, exchanges, claims and warranty requests sent by your customers.

03
Restock returned items

If Shopify is your master of stock, yayloh streamlines the process by allowing restock of all returned items while processing the refund/store credit. Time-saving at its best!

04
Multi-store set up

If you’re a Shopify Plus merchant or you have multiple Shopify Stores yayloh platform will sync with each store separately, offer an individual return process per Shopify Store but a single back office access for more convenience!

05
Increase retention with store credits

Boost customer loyalty and simplify exchanges by allowing your customers to choose their desired return option. The integration with yayloh allows sending store credit and gift cards directly from the return management platform.

Supercharge your returns management process

Is your brand already using FedEx?

Unlock the full potential with yayloh

More available features

Digital Return Form

A joyful digital return experience for your customers . No more paper, no frantic emails, no stress

Return Management Platform

Boost customer support performance with a collaborative return ticketing system

Shipping label generation

Automate shipping label generation, multiple carriers can be used depending on the market

Tracking page

Allow customers to sit back and relax with a return tracking page and SMS notifications

Warehouse Sync

Receive real-time updates on warehouse inspection status, avoiding back and forth emails

Data Analytics

Collect all return data provided by customers in a structured way and use it to reduce returns

Automated Refunds

Increase retention by giving your customers more return options to stay connected to your brand.

In-Store returns

Increase customer loyalty by offering your customers the flexibility of returning online orders in-store.

These brands are already getting results, when will you?

A smarter return process saves time, money, and is better for the planet.

Get in touch

yayloh allows us to handle all returns extremely quickly and smoothly by automating all manual tasks.

Wendy Alexandre

Head of CX, Ysé                       

60h

saved on return handling a month

With yayloh, customer support has halved the time spent on returns. The integration with Gorgias is also a big time-saver for the team

Nesrine Dridi

Customer Success Manager, Balibaris

50%

less time spent on returns

Partnering with yayloh allowed us to have a more direct and controlled channel of communication with our customers.

Joerg Koch

Founder, 032c

80%

Less complain messages on IG

With the customer feedback collected by yayloh, we can change product descriptions to decrease returns.

John Wennerberg

Chief Digital Officer, Grandpa

37%

Return rate reduction

Book a FREE 30 minute strategy call today!

What will we cover in this FREE call?
Audit of your current return process
Identify bottlenecks & automation potential
Explore areas for CX improvement
Return policy and return rate analysis
Discover yayloh and see if it could help you

With automation, our team saves countless hours, and our customers have a much more enjoyable experience.

Peder Gulliksson

eCom Manager, Macade Golf

3x

times faster processing returns

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