yayloh is a smarter alternative for growing fashion brands
yayloh is a comprehensive return management platform designed to streamline and elevate every step of the post-purchase experience. yayloh empowers merchants to save time, reduce manual work, and build customer loyalty, offering advanced features that enhance and automate the returns process beyond Shopify’s Native capabilities.
Elyn went bankrupt ☠️ When something seems too cheap to be true…💸 it usually is.
While Elyn is no longer in business, yayloh has been going strong for over 5 years. We’re now profitable, growing steadily, and continuously investing in our product to better support our merchants.
Returns are complex. You need a partner you can rely on — today, tomorrow, and for the long run.
Join trailblazing global fashion brands using yayloh daily:
See why scaling fashion brands choose yayloh
Level Up Your Return Workflows
yayloh's return management platform offers flexible features for automating return label generation. The platform integrates seamlessly with both international and local European carriers to enable automatic generation of return labels, facilitating a paperless and user-friendly return process for customers.
yayloh powerful rule engine allows merchants to customize return workflows based on multiple criteria, such as customer segments, return types, geographical locations, and carriers. The rule engine also supports automated deductions of refund fees, enhancing operational efficiency and customer satisfaction.
.png)
.png)
From Returns to Retention
yayloh offers a fully automated exchanges workflow. It makes it effortless for customers to choose a new product directly in the return portal. New orders are then placed automatically in Shopify.
This approach not only reduces refund rates but also boosts customer satisfaction by providing a seamless and convenient alternative to refunds.
With Shopify Native instead, exchanges can't be requested through the self-serve returns portal by customers; they must be initiated and managed by the merchant within the Shopify admin.
With yayloh, you can also further encourage exchanges and store credits by implementing incentives, such as waiving return fees or bonus credits, enhancing the value proposition for customers and promoting revenue retention.
Data That Drives Action
yayloh’s analytics turn returns into a powerful source of insight and growth. Its advanced dashboard tracks return rates, primary reasons and secondary reasons, helping merchants uncover trends and reduce return rates.
Check out Easy Clothes Case Study. The brand cuts returns by 5.5 points of percentage. With our return reason keywords, merchants finally get all the information they need to make data-driven decisions.
Additionally, yayloh analyses customer satisfaction during returns by capturing feedback, helping merchants spot at-risk customers and take action to retain them. Integration with Klaviyo supports those targeted post-return campaigns to increase value for the customer and to really turn returns into a competitive advantage.
.png)
Make Every Return Count with Nudge
yayloh gives merchants greater control and insight during and after the return process with Nudge: a tool reducing returns by optimizing sizing recommendation based on return data. Since over 50% of fashion ecommerce returns are due to sizing, Nudge analyses return data to flag products with frequent size-related issues and suggests automatically sizing guidance.
Once approved, these updates are automatically applied to product pages—no manual work needed. Nudge also tracks the impact of each change, showing improvements in return rates over time. By automating product recommendations and sizing feedback, Nudge not only saves time for e-commerce teams but also improves customer satisfaction and retention by reducing sizing uncertainty at checkout.
With this in place Villoid reduced return rates by 14 points of percentage in average.
.png)
.png)
Discover why yayloh offers more for your returns management
We provide the tool and let you customise it to your guidelines. Easily integrate with your ecommerce platform and tech stack.
.svg)
.svg)
yayloh fits into your ecommerce stack like a puzzle
yayloh integrates with the main ecommerce platforms and software solutions so that you can continue working the same way you’ve always done. Just with an extra hand regarding returns.
More IntegrationsMake a well-thought-out choice.
